KENYA · GUIDE 0722 · EDITION 4.2
Rental viewing coordination in Kenya
Coordinate rental viewing appointments only within a lawful written mandate.
A CONCRETE EXAMPLE · ILLUSTRATIVE
Fictional administrative assignment for a registered estate agency: organize six viewing appointments for one already-listed vacant unit over two afternoons. The agency supplies the approved prospect list, authorized viewing representative, property facts and lawful access. Deliver a schedule, confirmation status and factual attendance/questions log. The administrator does not solicit tenants independently, negotiate terms, recommend applicant selection, accept deposits or assert that appointment support is exempt from Kenyan agency regulation. The firm must verify the lawful role and supervision arrangement.
Who is the first customer?
Property owners or licensed agents needing administrative appointment support.
Test the offer
Ask EARB about the proposed role before trialling a small viewing schedule under authorized supervision.
What your operating pack contains
- A business-specific operating guide PDF
- Offline itemised costing and quotation tool
- Supplier request and sales message drafts
- Job-card and quality-response documents
- Offline operations desk: supplier comparison, work checkpoints, accepted deliveries and cash tracking
- Cashflow and launch review: downside scenarios, break-even, 13-week cash plan and trial decision
- Source register and unresolved checks
Delivery and quality
Appointments and property access follow the principal's approved instructions.
Cost drivers
- Scheduling
- Travel
- Waiting time
Use your own supplier quotations. Worked figures in the pack are illustrative and do not establish a verified startup budget or profit forecast.
Evidence and scope
Estate Agents Registration Board ↗
Official agency-practice regulator and verification route; search excerpt read, full-page fetch failed. No fee/classification is inferred. · Checked 2026-10-26
ODPC: Guidance Notes for Data Protection Policies ↗
Official Kenyan guidance on personal-data policies and incident handling; project-specific lawful basis must be established by the responsible operator. · Checked 2026-10-26