KENYA · GUIDE 0475 · EDITION 4.7
Vehicle sticker fitting in Kenya: Operations and Quality Checks
Deliver the agreed result consistently
Approve artwork, vehicle surfaces and removal expectations before production, confirming rights to branding and separating graphic installation from repairing damaged paint or unsuitable existing coatings beneath the proposed sticker.
The operating sequence for this offer is:
- Verify artwork rights, wording and vehicle placement, then obtain a signed proof that preserves lawful identification, visibility and required markings.
- Inspect paint condition and test product suitability through a competent applicator; obtain approval before changes to the accepted placement or material.
- Check wording, alignment and surface finish with the owner, then explain removal and care limits and retain the approved proof.
Put acceptance into the job record
Position and wording match the signed proof without bubbles or damaged paint.
Inspect a small agreed application where appropriate and review the finished alignment and edges with the buyer, preserving care guidance without promising residue-free removal from every paint condition.
Inspect at the point where a correction is still possible, then again at handover. Record rejected or incomplete output separately from accepted output. A completed task is not automatically an accepted task, and an invoice does not establish that the customer received the right result.
Measure real capacity
Time preparation, the main operation, transport, cleaning, approvals and correction as applicable. The slowest stage determines how much you can promise. Where two orders need the same person, space or equipment at the same time, resolve the conflict before confirming both deadlines. An additional enquiry should not erase a commitment already made.
| Operating checkpoint | Evidence for this business |
|---|---|
| Before starting | Approve artwork, vehicle surfaces and removal expectations before production, confirming rights to branding and separating graphic installation from repairing damaged paint or unsuitable existing coatings beneath the proposed sticker. |
| During delivery | Inspect paint condition and test product suitability through a competent applicator; obtain approval before changes to the accepted placement or material. |
| At acceptance | Inspect a small agreed application where appropriate and review the finished alignment and edges with the buyer, preserving care guidance without promising residue-free removal from every paint condition. |
| At the pilot review | Record artwork approval, surface condition, placement measurements and edge corrections, then refine templates only for the exact vehicle configuration that was successfully surveyed and fitted during the pilot. |
Keep a correction and escalation rule
When inputs, access, specifications or customer instructions change, pause the affected work and confirm the effect on time and cost. Do not quietly lower the acceptance standard to avoid a delayed delivery. Keep rework caused by your error distinct from a customer-requested change of scope and agree the remedy clearly.
The graphic bridges an awkward recess and begins lifting, revealing that the layout was approved as flat artwork without considering the actual vehicle surface and installation method.
Retain the minimum records needed to investigate a complaint without disclosing unrelated personal information. Use measured delivery and actual acceptance as the basis for expanding capacity, rather than the maximum theoretical output of a tool or production line.
Operating control points for this exact offer
| Sequence | Work method | Release checkpoint |
|---|---|---|
| 1 | Inspect both actual panels in daylight and photograph chips/repaint with consent. | Adhesive cannot repair loose clear coat. |
| 2 | Approve a scaled artwork proof including phone-number digits, spelling and two-door orientation. | Measure clear usable area before printing. |
| 3 | Choose film and preparation method from exact product bulletin; trained fitter trials compatibility discreetly. | Do not use a universal solvent or heat setting. |
| 4 | Position from agreed landmarks and apply using supported tools without cutting against paint. | Both decals align when doors are closed. |
| 5 | Check edges and lettering, give product-specific curing/wash/removal limitations and retain proof. | No guaranteed damage-free future removal. |
Do not substitute a tick for an observation: record the count, measurement, approved sample or evidence reference used at each checkpoint. Mark unresolved work as held and identify who can approve the recheck.
Diagnose a failure before repeating it
| Observed symptom to investigate | Check the cause | Proposed response |
|---|---|---|
| Edges lift next day | Check actual film, panel contamination and cure conditions. | Have fitter diagnose and replace affected decal using supported preparation. |
| Phone number is wrong | Compare approved proof against output. | Reprint before acceptance; do not splice random digits. |
| Clear coat moves during trial | Inspect previous paint condition. | Stop; owner seeks paint-specialist assessment. |
These are diagnostic prompts, not proof of the cause in a real incident. Separate suspect output, record any correction and repeat the relevant acceptance check. Link rejected units, rework time, replacement materials, customer credits and collection delays to the actual job result.