KENYA · GUIDE 0592 · EDITION 4.2
Website speed audit in Kenya: Registration and Activity Checks
Define the activity that authorities need to assess
Investigate website performance within a defined page and device scope.
Review speed for priority pages and real customer journeys, agreeing testing conditions, available analytics, hosting access, and which improvements require separate implementation work.
Describe that exact operation when checking requirements. State where the work takes place, whether customers enter the premises, who performs technical tasks and whether you manufacture, resell, deliver or coordinate the service. Requirements can change with these facts; a broad business category is not a complete permit determination.
Sector questions to investigate
- Assess data-controller/processor duties and registration requirements for systems handling personal data.
- Obtain written authority for access, backups, testing and changes.
- Use properly licensed software and assets; document responsibility for third-party renewals and processor contracts.
Keep registration separate from permission to operate
A registered business name does not itself establish approval of premises, products or professional work. Use the Business Registration Service to check the appropriate registration route. Ask the relevant county office which premises and trading checks apply to the actual activity. Confirm tax and invoicing obligations with KRA for your circumstances rather than copying another trader's treatment.
Prepare a written enquiry
| Information to provide | Business-specific starting point |
|---|---|
| Proposed output | Investigate website performance within a defined page and device scope. |
| Scope and exclusions | Review speed for priority pages and real customer journeys, agreeing testing conditions, available analytics, hosting access, and which improvements require separate implementation work. |
| First operating step | Agree representative pages, devices and test conditions, then record repeatable baseline measurements before proposing any performance change. |
| Quality and acceptance | Repeat representative checks under documented conditions and compare visible user delays, distinguishing a stable issue from a single unusual test result. |
Add the county, location, premises arrangement, scale, equipment and responsible person's qualifications. Ask which authority handles an issue if it falls outside the first office's remit. Record the answer, reference link, date checked and any renewal or inspection condition. A guide's reference list is a route to verification, not an approval document.
Decide what must wait
Do not offer a regulated service or make a safety, accreditation or certification claim that you cannot substantiate. Resolve an unanswered prerequisite before accepting work that depends on it. A demand interview can often precede trading; a paid or physical trial still needs the appropriate permissions and safe arrangements.
A faster score can hide poor customer experience if the ordering interaction still stalls or a recommended change breaks essential third-party functionality.
No universal licence package, current fee or exemption is asserted here. The official links below support only their stated scope.
Prepare a precise activity enquiry
Describe this actual operating scope to the relevant authority or competent adviser: Fictional speed review SPD-92 examines home, services and contact pages with three comparable mobile lab runs per page. Output is nine saved reports, a settings log and three prioritised opportunities. No performance score or improvement is invented; live optimisation and promised search rankings are excluded.
Use these operating details to make the enquiry specific:
| Detail to disclose | Why it can affect the answer |
|---|---|
| Audit tooling - Lighthouse/PageSpeed-compatible workflow with exported reports. | Explain the actual premises, scale, use and who will perform the task. Ask which current rule applies to these facts. |
| Page inventory - Three exact URLs and relevant visitor state. | Explain the actual premises, scale, use and who will perform the task. Ask which current rule applies to these facts. |
| Evidence storage - Client-controlled nine-report folder. | Explain the actual premises, scale, use and who will perform the task. Ask which current rule applies to these facts. |
Keep the reply date, official source, exact activity facts and any conditions together. This is an enquiry preparation method, not a determination that a licence, exemption or fee applies. The earlier source dates do not mean legal requirements were rechecked today. Resolve these outstanding checks before relying on a broad business description:
- No site measured; nine reports are the proposed job output.
- Actual field-data availability and causes require investigation.